Using Sona
- Managing Job Titles
- Skills & Attributes
- Agency Shifts
- Revenue & Forecasts
- Metrics
- Will multiple absences merge into one?
- Logging absence sub-types
- What are Shift Runs?
- How do dashboards work?
- How do I ensure staff get paid for Absences?
- How do I add shifts from the People we Support view?
- What is the People We Support roster view?
- How can I add absences to my roster?
- Roster Snapshots
- Viewing the Roster
- Adding Shifts
- Editing shifts
- How do I cancel a shift?
- How do I assign shifts to a specific Agency?
- How do I remove a staff member from a shift or make a shift swap?
- Template Rosters
- Can I see how many hours my staff are working?
- Why can't I see a staff member?
- How do I set working preferences for my staff?
- Why can't I assign a staff member to a shift?
- How do I look at past or future weeks of my rota?
- How do I add or amend locations?
- Can I add filters to my roster?
- How do I change the headers on my roster?
- Can I re-arrange my roster headings?